Refund Policy
We aim to keep billing simple, transparent, and fair.
Eligibility
If you believe a charge was made in error, please contact us within 14 days of the transaction.
Each refund request is reviewed individually. Eligibility may depend on usage — specifically, on the number of credits already consumed from the purchased pack.
Non-refundable cases
Credits that have already been spent on watermark-free QR code downloads are considered delivered digital goods and are not refundable. If only part of a pack has been used, a partial refund may be considered for the unused portion.
No subscriptions
qrcodeonce uses pay-once pricing only. There are no recurring charges to cancel and no subscription periods to refund.
How to request a refund
Send an email to hello@blacksheepdigital.co
Please include:
- The email address used for the transaction
- Date of payment
- Amount charged
- Brief explanation of the issue
Refunds, when granted, are issued through Stripe to the original payment method.
Resolution
We aim to respond within a reasonable timeframe and resolve billing issues promptly.
Effective: May 5, 2026